Player support

Support

Help with getting a Deep Sky Creations game installed, updated and running — including which download is the real one, and what to do about the warning your browser may show you on the way.

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Early Access · Windows
Starhauler
Starhauler is distributed as a Windows launcher that installs the game and keeps it current. Most questions are about getting that launcher onto your machine, so start there. Get help

Something else

The browser games on this site — the launch simulator and space trivia — need no installation and have no launcher, so they have no support page. If one of them is misbehaving, that is a bug rather than a setup problem, and the address below is still the right one.

For anything that is not a player question — press, business, or general enquiries — the contact page says where to write instead.

Support is one person answering email, not a ticket queue. Say what you were doing and what you actually saw, and you will get a real answer rather than a canned one.

Email support Back to the games

Starhauler